Piramal Foundation has been catalyzing scalable social impact for over 18 years, touching 143 million lives through initiatives in education, health, gender, and water. Guided by a vision of #BuildingBharat through leadership, decentralisation, digitisation, and inclusion—with women and youth at the forefront—the Foundation works to collaboratively solve India's most intractable problems through Sewa Bhaav and Systems Change.
1. JOB OVERVIEW, JOB BACKGROUND AND PURPOSE :
This role sits in the Gandhi Fellowship Alumni team. The Gandhi Fellowship Alumni team’s mission is to nurture, enable and support the GF alumni on their individual and collective journeys in order to help them compound their impact.
This is a product leadership role, not a technical one. The person in this role is the voice of the user - responsible for deeply understanding what GF alumni and Council teams need from their digital experience, translating those needs into clear product requirements and designs, and working with a separate technical team who handle the actual building.
This role is that of a product manager: you define what gets built and why, you design how it should feel and flow, and you hold the technical team accountable to delivering something alumni will actually use and love. You do not need to write code. You do need to be deeply curious about people, clear in your thinking, and fluent in the language of digital product design.
2 KEY RESPONSIBILITIES AND DUTIES :
2.1 Product Vision & Roadmap:
a. Define and own the product vision for the GF Alumni digital ecosystem
b. Develop and maintain a 12-month product roadmap, prioritising features and improvements based on user needs
c . Run quarterly product reviews with stakeholders to revisit priorities and surface emerging needs
2.2 User Research & Needs Discovery :
a. Conduct regular user research with GF alumni - interviews, usability tests, surveys, and observation — to understand how they use (or don't use) current digital tools
b. Map end-to-end user journeys for core platform experiences - onboarding, finding opportunities, connecting with peers, accessing resources - and identify friction points
2.3 Managing the Technical Team Relationship :
a. Serve as the primary point of contact and direction-setter for the technical team
b. Manage handoffs between design and build: ensuring that what gets built matches what was designed, and that deviations are flagged and decided consciously
c . Build a positive, clear working relationship with the tech team
2.4 Platform Quality & User Adoption :
a . Own the user acceptance testing (UAT) process for all new features before launch - defining test cases, coordinating testers from the alumni community, and signing off on releases
b. Define success metrics for the platform and each major feature - tracking adoption, engagement, and drop-off to inform iteration
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