This paper published in the Integral Leadership Review discusses the Tamil concept of 'koodam' as a possible tool to transform bureaucratic structures into more non hierarchical and people friendly structures. The paper argues that hierarchy and bureaucracy are two of the most common features of governance systems that play a determining role in shaping the organisational culture, systemic response and human relations that prevail in government institutions.
Thus, the more rigid and formal the hierarchy, the greater is the consciousness of status and authority that in turn creates closed human relations systems dominated by feelings of suspicion, formalism and a discomfort with anything ‘personal’. Bureaucracy, or rule boundedness, determines how open the organisation is, not just vis-à-vis the outside world, but even inside the government system itself, encompassing relations between and amongst different sub-systems or departments.Read More